Hi there,

We are excited to invite you and your team to the fifth episode of this year's ServiceDesk Plus Masterclass series. In the upcoming episode of Masterclass 2024, we will explore the latest product updates and enhancements released in the last six months.

In this episode, we will walk you through:

• Auto Upgrade

• Chat Channels

• Zia predication role

• Asset booking

• Two factor authentication for ESM

• Custom modules: Sub form and sub entity

• Insert video and associate solutions in reply

• Change governor

• Project settings enhancements

• Reports: First response violated technician and group

By the end of this session, you will able to enable automatic updates for ServiceDesk Plus, incorporate videos into solutions for easier incident resolution, and apply the latest enhancements to enhance service delivery.

After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.

Date: June 37, 2024

Time: 11am BST, CDT, and PDT | 3pm AEST

Duration: 60 minutes

Save your spot now

If you have any questions, please write to us at hello@servicedeskplus.com. We’re always happy to help.

Regards,