Extend proven ITSM best practices to other business functions

Extend proven ITSM best practices to other business functions

Hi there,

 

We are excited to invite you and your team to the fourth episode of this year's ServiceDesk Plus Masterclass series. In the fourth episode of Masterclass 2024, we will discuss how you can effortlessly enable other departments like HR, legal, finance, and facilities to streamline your service delivery operations. We will discuss launching unique service desk instances for each department and managing users and configurations across these instances.

 

In this episode, we will walk you through:

  • Configuring organizational details and user management across all instances.

  • Configuring domain verifications and SAML authentication.

  • Launching and customizing multiple unique service desk instances.

  • Customizing the enterprise self-service portal.


By the end of the episode, you'll understand the concept of enterprise service management (ESM) and know how to leverage ServiceDesk Plus Cloud to streamline service management and service desk operations across all key business functions.  

After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.

 

Date: May 29, 2024

Time: 11am BST, CDT, and PDT | 3pm AEST

Duration: 60 minutes

 

Save your spot now

 

If you have any questions, please write to us at hello@servicedeskplus.com. We’re always happy to help.

 

Regards,

The ServiceDesk Plus Cloud team

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