Greetings from ManageEngine!


We are excited to announce that the registrations are now open for the finale of the ServiceDesk Plus Cloud Masterclass 2024! Learn how to utilize the latest features and enhancements and connect with our product experts in the "Ask Me Anything" (AMA) segment featuring:

1. Sriram K S, global head of customer success
2. Kavin N U, regional manager of product support and customer success
3. Charles Arokiaraj, head of customer success -North America
4. Benson Paul, support manager - North America

For the AMA session, we will answer your questions about the product, our roadmap, support, and more. Add your questions as replies to this Pitstop discussion.

Book your spot today

In this episode, we'll discuss the following features and enhancements:

• Promoting efficient collaboration between technicians and users across your enterprise by letting Microsoft Copilot work alongside ServiceDesk Plus

• Associating requests, changes, and change tasks in ServiceDesk Plus with work items and projects in Microsoft Azure DevOps

• Collecting feedback on service delivery across modules and setting up ad hoc surveys to be sent directly to users and user groups at specific time intervals

• Acknowledging asset receipts by responding directly to asset acknowledgement and reminder emails

• Enhancements to the CMDB

• Plus, the answers to all your questions in our AMA session!
   

Date: Nov. 20, 2024

Time: 11am GMT | CST | PST and 3pm AEDT

Duration: 60 min

Register now

Can't make it to a live session? We've got you! Register anyway, and we'll send the recording of this session to your inbox.

If you have any questions, please write to us at hello@servicedeskplus.com, and we'll be happy to help.

Regards,

Saket