Hi there,

We are excited to invite you and your team to the first episode of the ServiceDesk Plus MSP Masterclass 2024 series. In this first episode, you can learn how to set up the essential configurations, customizations, and automations in ServiceDesk Plus MSP.

In this episode, we'll showcase how to:

• Configure the basic MSP settings like organization details, leave types, and primary currency. 

• Add accounts and their respective end users.

• Configure mail server settings and spam filters.

• Customize the necessary configurations like category, priority, and urgency.

• Set up automations like Business Rules, SLAs, Technician Auto Assign, and more.

 At the end of the session, you'll be able to ensure that the fundamentals of your ServiceDesk Plus MSP installation are configured to support the requirements of your customers.

After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.

Save your seat today! 

Date: July 31, 2024

Time: 2:30pm AEST | 9:30am EDT | 2:30pm BST
Duration: 60 min

Aditya