Hi there,

You and your IT team are invited to join us for our fifth episode of this year's ServiceDesk Plus Masterclass series. In the upcoming ServiceDesk Plus Masterclass 2023 episode, we'll deep dive into the brand new capabilities, features, and enhancements released in the past six months for ServiceDesk Plus. We'll also explore how leading organizations benefit by using analytics to improve productivity, workflows, and quality of decisions.

In this episode, we'll discuss how to:

• Keep tabs on and manage Microsoft 365 subscriptions and licenses.

• Track software usage accurately with the latest software metering enhancements.

• Automate condition-based assignment of SLAs using Business Rules and Custom Triggers.

• Streamline knowledge management with our latest enhancements to Solutions.

• Configure Microsoft Graph for Exchange Online mailboxes.

• Facilitate integrations with over 650 third-party apps using ServiceDesk Plus and Zoho Flow.

• Improve service desk productivity by leveraging Analytics Plus.

After the product demo, you'll also have the opportunity to interact with our product experts in a live Q&A session.

Date: June 29, 2023

Time: 11am BST | 11am CDT | 11am PDT | 3pm AEST

Duration: 60 min

Save your spot now

If you have any questions, please write to us at hello@servicedeskplus.com. We’re always happy to help.

Regards,