Masterclass 2023: Episode 3—Build and implement change management workflows with adequate governance, and sidestep risks [April 27]

Masterclass 2023: Episode 3—Build and implement change management workflows with adequate governance, and sidestep risks [April 27]

 

Hi there,

 

You and your IT team are invited to join us for our third episode of this year's ServiceDesk Plus masterclass series. In this episode, you will learn about the various aspects of an effective change enablement process and how to implement it using ServiceDesk Plus. You will also learn how to align your change strategies with project and release management to implement transformative changes, minimize risks, and increase efficacy.

 

In this episode, you'll learn to:

  • Understand the different types of changes in an IT environment.

  • Build change workflows using a visual workflow builder.

  • Infuse automations to govern the change end to end, from submission and planning to implementation and release.

  • Implement changes effectively by leveraging project and release management.

 

After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.

 

Date: April 27, 2023

Time: 11am BST | CDT | PDT and 3pm AEST

Duration: 60 min

 

Save your spot now

 

If you have any questions, please write to us at hello@servicedeskplus.com. We’re always happy to help.

 

Regards,

The ServiceDesk Plus team

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