Dear Customers,
You and your IT team are invited to join us for our third episode of this year's ServiceDesk Plus masterclass series. In this episode, you will learn about the various aspects of an effective change enablement process and how to implement it using ServiceDesk Plus Cloud. You will also learn how to align your change strategies with project and release management to implement transformative changes, minimize risks, and increase efficacy.
In this episode, you'll learn to:
Understand the different types of changes in an IT environment.
Build change workflows using a visual workflow builder.
Infuse automations to govern the change end to end, from submission and planning to implementation and release.
Implement changes effectively by leveraging project and release management.
After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.
Date: April 26, 2023
Time: 11am BST | CDT | PDT and 3pm AEST
Duration: 60 min
If you have any questions, please write to us at hello@servicedeskplus.com. We’re always happy to help.
Regards,
The ServiceDesk Plus Cloud team