Before the pandemic, organizations across the globe were already on a path to digitize operations. After COVID-19, many organizations were forced to fast-track the process by adopting collaborative applications, security solutions, big data, AI, and analytics solutions to enable a hybrid workforce to operate smoothly. This posed a mixed bag of challenges and opportunities for IT departments.
In this webinar, we'll explore how service desk teams can:
- Better understand the challenges and opportunities ahead of them.
- Assess the full impact of these changes on the service desk.
- Learn how to manage these changes better so that organizations achieve critical targets and KPIs.
Date: August 26
Time: 11am BST CDT PDT, 3pm AEST
Duration: 60 mins
Register now to book your spot and share it with your team too!
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