In the third session of the masterclass series we will discuss the change management process, define the different types of changes possible, and how to implement them with minimum disruption to the organization.

We will also discuss how a company moved their entire on-premises infrastructure to the cloud using ServiceDesk Plus, and how they were able to plan such a large scale change and effectively implement it.

 In this webinar, you will learn how to:

• Set up a change management process

• Build change workflows and templates

• Create detailed changes with impact, rollout, downtime, or backout plans

• Monitor change implementation

• Implement an effective change communication strategy

Also get a chance to interact with our product experts in a live Q&A session after the product demo. 

Date: June 25

Duration: 60 mins