Masterclass 2020: Session 3 - Implementing an effective change management process with ServiceDesk Plus (June 24)

Masterclass 2020: Session 3 - Implementing an effective change management process with ServiceDesk Plus (June 24)

In the third session of the masterclass series we will discuss the change management process, define the different types of changes possible, and how to implement them with minimum disruption to the organization.

We will also discuss how a company moved their entire on-premises infrastructure to the cloud using ServiceDesk Plus, and how they were able to plan such a large scale change and effectively implement it.

In this webinar, you will learn how to:

  • Set up a change management process

  • Build change workflows and templates

  • Create detailed changes with impact, rollout, downtime, or backout plans

  • Monitor change implementation

  • Implement an effective change communication strategy

Also get a chance to interact with our product experts in a live Q&A session after the product demo.
 

Date: June 24
Time: 11am BST CDT PDT, 3pm AEST
Duration: 60 mins


Register now to book your spot and share it with your team too!
 

CTA: Book my spot now

Link: https://www.manageengine.com/products/service-desk/cloud-masterclass-training-2020.html?utm_source=ME-Forum&utm_medium=Cloud&utm_campaign=MC-2020-June

Regards,
Sriram K S
ServiceDesk Plus Cloud


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