We're hosting a webinar 31st July on ManageEngine integrations: Analytics: Get a holistic view of your IT service desk ITSM using ServiceDesk Plus, the 7th session of our Masterclass series. We'll be talking about how you can use ServiceDesk Plus to: 

• Improve technician performance by understanding their behavior
  

• Discover the process gaps that cause delay, and take action
  

• Reduce costs by analyzing asset utilization
  

Using examples, we can Learn how to leverage analytics to get a holistic view of your service desk performance and efficiently manage people, processes, and assets.

Register for the webinar here.

We recommend bringing your teammates along (schedule), so you can all benefit from this free training series.

Looking forward to interacting with you and your team on July 31st!

Cheers, 

Prem & Santhosh