Mass Update Requester
Hi,
I am trying to update the email field for all Requesters in one batch, and I am so far astounded by how bad Manage Engine is at doing this.
I have exported all data into an XLS document, added the email addresses I need, and then saved the document as CSV. Then I go in to "Import from CSV" and the web page tells me that it will update the requester records based on the matching First Name, Login Name, and Password fields.
The thread below shows that I only have to have the login name in order to perform the mass update.
https://forums.manageengine.com/topic/update-requester-info-via-sql
I don't want to have to get the password for each requester in order to add an email address to the requesters. How am I supposed to proceed? I suspect the only way to accomplish this is the modify the database via SQL.
I am trying to update the email field for all Requesters in one batch, and I am so far astounded by how bad Manage Engine is at doing this.
I have exported all data into an XLS document, added the email addresses I need, and then saved the document as CSV. Then I go in to "Import from CSV" and the web page tells me that it will update the requester records based on the matching First Name, Login Name, and Password fields.
The thread below shows that I only have to have the login name in order to perform the mass update.
https://forums.manageengine.com/topic/update-requester-info-via-sql
I don't want to have to get the password for each requester in order to add an email address to the requesters. How am I supposed to proceed? I suspect the only way to accomplish this is the modify the database via SQL.