Marge from http address
We've recently noticed that two requests can be merged from the web browser's address field. I don't know if this is a feature or a bug, but can be very dangerous if You view many requests just by changing the request id in the address line.
If You want to marge two regests You simply put in the address line
https://servicedeskplus.com/WorkOrder.do?woMode=viewWO&woID=13424&15325
It merges reguests 13424 and 15325.
If this way of merging was not intended, could You please deactivate it. It can potencially cause mayhem in requests if someone received a tampered link to a request with a second request numer typed after a link.
If You want to marge two regests You simply put in the address line
https://servicedeskplus.com/WorkOrder.do?woMode=viewWO&woID=13424&15325
It merges reguests 13424 and 15325.
If this way of merging was not intended, could You please deactivate it. It can potencially cause mayhem in requests if someone received a tampered link to a request with a second request numer typed after a link.