Manually Create Requester Accounts for Active Directory Authentication?

Manually Create Requester Accounts for Active Directory Authentication?

Is it possible to manually create requestor accounts in SD+ so that users can log in using their Active Directory credentials?

We originally did have SD+ setup to run the auto AD Import but now the company is on two separate domains with duplicate accounts on both domains.  Because of the duplicate accounts on both domains we are no longer able to use the import function. When importing, the last domain listed would overwrite all the previously imported accounts. Since the domains are imported in alphabetical order we can't control this issue and at the time our solution was to disable the auto import and manually create the accounts in SD+.

We believe this process of manually creating accounts was working for us all year until we upgraded to Version 8.0.0 Build 8004 in early November but we're not 100% sure. It was just brought to our attention when a new user tried to log into the helpdesk their only domain choice is "Local Authentication".  Is this a bug that we're just now coming across or is it no longer possible?

Any suggestions?

Regards,

Shayne Kolata

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