Manually added software gets removed again on scan

Manually added software gets removed again on scan

Hi guys,

This should be reproducable:

  1. Manually add/create a software package (assume this one does not get scanned automatically because  this is a custom made application and is just a copy action to the file system, and not an actual setup file to install it - we indeed have vendor-specific custom made software).
  2. Make it's software type Managed.
  3. Add the appropriate licenses if neccessary (i did)
  4. Go to the workstation that has the software, then click Relations tab, then Add Relation --> Container Relation --> Select Managed Software --> and add your manually created software package
  5. Browse away and back to the workstation to verify if it's added (All ok with me so far)
  6. Scan the workstation and behold: the manually added package has been removed... as does the log show that (see the screenshot beneath (verwijderd = removed in English). I only removed the first two, so that is correct, but i never removed the next three packages (which i manually created) and added to the workstation. This behaviour is reproducable as i tested.

Is this by design guys? According to me this behaviour should override the scanning because this is a manuel intervention within ServiceDesk, no? Or am i following the wrong path to achieve what I want to do?

With regards,

Sven

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