Hi Support team,

 

      

 

          Due to my managers wanna ensure that we can give helpdesk service to our client smoothly. so, Could you please provide the information about backup and restore method when we encounter to system fail or something make the system need to restore back.

we need to know how can we confident to get the system back to normal in case main system of ServiceDesk Plus happen something wrong.

 

 

Company : Sritranggroup (STA)

my email : noppadolb@sritranggroup.com

 

Best regrads

Noppadol Bilsaman