Mandatory Fields 2
I would also like to see manadatory fields added before a request can be closed, such as time spent on the request.
A better option might be to add the "time entry functionality to the "enter resolution" window. That way a technician could enter a resolution then add a time entry and then click "save and close" all ffrom the same window.
Thanks Meso
A better option might be to add the "time entry functionality to the "enter resolution" window. That way a technician could enter a resolution then add a time entry and then click "save and close" all ffrom the same window.
Thanks Meso
Topic Participants
Meso_Tech_me
ankit
rhumphrey
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