I've got a menu of workstations and laptops that I'm offering to users through the service catalog. These end up being a checkboxes (Standard Laptop; Executive Laptop; Standard Workstation; Executive Workstation; IT Workstation, etc).
My question is in how this would move from a service request to a purchase request. Our quote looks like a bunch of products.
1) Would you create one product representing the selection of products (ie., the Product name is "Standard company build")
OR
2) Would you create the individual components as products and then order the individual components on the PO.
Ideally, it would be great if one Product could be translated to a bunch of components, but I don't think that's possible.
How do you handle it?
Thanks,
Adam