Managing software
Can you please tell me when the asset explorer module will be integrated into service desk? I am not able to manage software licenses and keep hearing that it's coming...
If anyone has a suggestion on how to fix my problem in the interim, I would appreciate it. Here is an example...
In 2004 we bought 50 office licenses - entered as an asset $400.00ea
In 2004 we also bought SA (software assurance) on those 50 office licenses- entered as an asset $32.00ea
In 2005 we renew our SA at $32.00 ea
The software is attached to a workstation (which takes forever to do) but now when we renew the license, the asset on the workstation still says expired.
Now throw in PO... I create a PO, receive new antivirus licenses - you have to associate to an asset one at a time, but doesn't have any link to Contracts, Assets or Inventory...
Please, if anyone can help with this process i'd be grateful. What do others do? How do you manage licenses?
Many thanks in advance...
Staci
If anyone has a suggestion on how to fix my problem in the interim, I would appreciate it. Here is an example...
In 2004 we bought 50 office licenses - entered as an asset $400.00ea
In 2004 we also bought SA (software assurance) on those 50 office licenses- entered as an asset $32.00ea
In 2005 we renew our SA at $32.00 ea
The software is attached to a workstation (which takes forever to do) but now when we renew the license, the asset on the workstation still says expired.
Now throw in PO... I create a PO, receive new antivirus licenses - you have to associate to an asset one at a time, but doesn't have any link to Contracts, Assets or Inventory...
Please, if anyone can help with this process i'd be grateful. What do others do? How do you manage licenses?
Many thanks in advance...
Staci