There's a lot of information I'd like at quick disposal for resources, specifically printer IP, printer general information i.e. the vendors service tag # for the printer, their phone number, typical user setup scenarios i.e. scanning paths, credentials etc.

Since ServiceDesk Plus doesn't have any "Free form text areas" I was going to attach .txt documents to the asset with key information; however, from time to time these .txt files will need updating and ServiceDesk Plus is only opening the .txt files as "Read-Only" is there a way to modify this? Or a better way to track this info from inside ServiceDesk Plus?