Hi

Just wondering how other people use the delegations feature? In our old tool we had this feature and it was primarily used by our executives and their assistants.

The assistant would be permanently setup as the executive's delegate, both the executive and the assistant would then receive an email notification. The executive would then verbally advise the assistant how to deal with the request. 

When we use this feature in SDP the executive no longer gets any notification about the request. The assistant then has to printout the request or forward the notification which is time consuming and prone to items being missed. 

I thought I could develop a report that the assistants could run to show the executives, but those fields aren't in the wizard. 

Does anyone else use the tool in this way? How do you manage the scenario described?

Thanks, Meghan