ManageEngine Supportcenter Plus - version 14.8 - Build - 14830 is available

Dear User(s)

Greetings for the day. We released Supportcenter Plus - version 14.8 - Build - 14830.

Behaviour Changes:

SCP-3505 : From this release, the customer portal will show only the latest announcements. Earlier, all announcements including the past ones were shown.

Table name : globalconfig

Column name - values : category- CxPortal, parameter-show_all_announcements

SCP-6854 : Billing Contract V3 APIs have been added to the REST API documentation tool. Click here to know more.

We also did a couple of issue fixes along with this release. Refer to Read me from this link.

Following is the support policy of Supportcenter Plus :

Please follow our Announcements on major EOL topic , API changes, feature releases periodically. Please sign up and follow our community to get periodic updates.
Product support will be offered only for builds that are one year old. To continue receiving support, you will have to move to the latest version of Supportcenter Plus.
Service packs released will be applicable only over the latest available build of Supportcenter Plus.
Unpublished V3 API support is not available.
Free users are not eligible for the upgrades and related support.

Regularly updating your software is a good practice, and we advise doing so at least twice a year to take advantage of the latest features and enhancements that can significantly benefit your business.

Please do the upgrade only in a test environment first and based on the result please do the upgrade on the Production environment. You can contact our support at support@supportcenterplus.com for any assistance.

Thanks for your continuous support

Santhosh

ManageEngine Supportcenter Plus Team