ManageEngine Supportcenter Plus - version 14.8 - Build - 14800 is available
Dear User(s)
Greetings for the day. We released Supportcenter Plus - version 14.8 - Build - 14800.
Enhancements
SCP-6907 : Custom module Support in Advanced Analytics
SCP-6929 : Connections
- Connections is a secure authentication mechanism that facilitate integration between SupportCenter Plus and external applications. Applications authenticated via connections can be accessed as custom widgets from SupportCenter Plus UI.
Following is the support policy of Supportcenter Plus :
- Please follow our Announcements on major EOL topic , API changes, feature releases periodically. Please sign up and follow our community to get periodic updates.
- Product support will be offered only for builds that are one year old. To continue receiving support, you will have to move to the latest version of Supportcenter Plus.
- Service packs released will be applicable only over the latest available build of Supportcenter Plus.
- Unpublished V3 API support is not available.
- Free users are not eligible for the upgrades and related support.
Regularly updating your software is a good practice, and we advise doing so at least twice a year to take advantage of the latest features and enhancements that can significantly benefit your business.
Please do the upgrade only in a test environment first and based on the result please do the upgrade on the Production environment. You can contact our support at support@supportcenterplus.com for any assistance.
Thanks for your continuous support
Santhosh
Head of Service Delivery
ManageEngine Supportcenter Plus Team