ManageEngine Supportcenter Plus - version 14.7 - Build - 14730 is available
Dear User(s)
Greetings for the day. We released Supportcenter Plus - version 14.7 - Build - 14730.
Enhancements
SCP-6738 : Send job sheets to users via email automatically using business rules, custom triggers, RLC, and timer actions.
SCP-6888 : Customize work log fields in job sheets using the work log dollar variable's column customizer.
Following is the support policy of Supportcenter Plus :
- Please follow our Announcements on major EOL topic , API changes, feature releases periodically. Please sign up and follow our community to get periodic updates.
- Product support will be offered only for builds that are one year old. To continue receiving support, you will have to move to the latest version of Supportcenter Plus.
- Service packs released will be applicable only over the latest available build of Supportcenter Plus.
- Unpublished V3 API support is not available.
- Free users are not eligible for the upgrades and related support.
Regularly updating your software is a good practice, and we advise doing so at least twice a year to take advantage of the latest features and enhancements that can significantly benefit your business.
Please do the upgrade only in a test environment first and based on the result please do the upgrade on the Production environment. You can contact our support at support@supportcenterplus.com for any assistance.
Thanks for your continuous support
Santhosh
Head of Service Delivery
ManageEngine Supportcenter Plus Team