ManageEngine Supportcenter Plus - version 14.5 - Build - 14500 is available

ManageEngine Supportcenter Plus - version 14.5 - Build - 14500 is available

Dear User(s)

Greetings for the day. We released Supportcenter Plus - version 14.5 - Build - 14500

Please refer to the Migration path and the read me available to upgrade your SCP instance.

Below are the major features available along with this release.
  • Additional fields for task
  • Zia Bot Workflow Customization
  • Custom Schedules Enhancements
  • Reports Enhancements
Following is the support policy of Supportcenter Plus :
  • Please follow our Announcements on major EOL topic , API changes, feature releases periodically. Please sign up and follow our community to get periodic updates.
  • Product support will be offered only for builds that are one year old. To continue receiving support, you will have to move to the latest version of Supportcenter Plus.
  • Service packs released will be applicable only over the latest available build of Supportcenter Plus.
  • Unpublished V3 API support is not available.
  • We are stopping support for version 8.1 and below with immediate effect Hence I request all users to plan your upgrades. Please upgrade to the latest versions to get more enhancements.
  • Free users are not eligible for the upgrades and related support.

Regularly updating your software is a good practice, and we advise doing so at least twice a year to take advantage of the latest features and enhancements that can significantly benefit your business.

Please do the upgrade only in a test environment first and based on the result please do the upgrade on the Production environment. You can contact our support at support@supportcenterplus.com for any assistance. 

Thanks for your continuous support

Santhosh
Head of Service Delivery
ManageEngine Supportcenter Plus Team



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