There was a service outage from Dec 14th 9:15 AM Pacific time to Dec 14th 12.15 PM Pacific time. This was due to a network issue on our side (not application or database related). We have now fully restored the service and it should be working normally. Our teams are monitoring the situation closely, and if you encounter any trouble, please let us know.

 

We apologize for the downtime and are taking all measures to avoid this in future. ManageEngine On-Demand runs in the Zoho infrastructure and for a detailed analysis of the problem and most recent updates see Zoho forums.

 

Sincere apologies,
Servicedesk Plus On-Demand Team.