Hi,

 

I just downloaded the two ME ServiceDesk Plus apps. ME SDP and ServiceDesk+

I assume that ME SDP is dedicated for technichian and ServiceDesk+(the one with the clound in the background) is for end-users.

 

I was able to set up ME SDP by generating the key for each technicians who are using it. However, I wasn't able to set up the ServiceDesk+. I got the "Request Failed. Status: 404" error. I checked the Server, Port, and Protocol and they all are exactly the same as the other app.

 

Any thoughts/ideas?

 

Thank you,

Binh