ManageEngine ServiceDesk Plus 14.7 Build 14730

ManageEngine ServiceDesk Plus 14.7 Build 14730

I get an error when I want to make incoming and outgoing settings as Microsoft Graph.   I ran these 2 queries, they are attached.

select * from incomingnewsserver;

select * from outgoingnewsserver;

 

I want to connect to the database and delete these settings, but I cannot connect.

I tried to connect from this link, but it does not accept the sdp@123 password.

https://www.manageengine.com/products/service-desk/on-premises/faq/upgrade-installation-backup.html#database2

I would like your support on this issue.

Regards.


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