ManageEngine SDP - Interactive Request
I was wondering if in SDP it's possible to create "interactive Request Forms". Let me explain what I mean:
For our OnBoarding Process, I have implemented a Policy via ADMP. Once the data is fetched from the HR systems I create a new SR ticket in SDP. (The same ticket will stay on hold until the Manager defines in that same request what resources are required for the new collaborator. Based on the Manager's Selection, the previously created ADMP automation will proceed with AD user creation. The question is how to Link the ADMP Request with the SDP Request via one Ticket. Let me know if my question was not clear enough. Thank you folks!
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