Dear customers,

We are excited to announce that ManageEngine has been recognized as a Challenger in the latest Gartner® Magic Quadrant™ for ITSM Platforms. This is the third year in a row we have been positioned in the annual research by Gartner.

This recognition could not have been possible without your trust in ManageEngine ServiceDesk Plus Cloud and its ability to solve your organization's IT service management challenges. Thank you!

We reiterate our commitment to consistently invest in R&D efforts that evolve our platform, to ensure your IT landscape is hybrid-ready and future-proof.

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ManageEngine ServiceDesk Plus was also recognized in the 2022 Gartner Critical Capabilities for IT Service Management Platforms. The Critical Capabilities research complements the Gartner Magic Quadrant by analyzing eight capabilities that differentiate the ITSM offerings from each of the 10 vendors mentioned in the report.

This latest recognition by Gartner marks ManageEngine's fifth Magic Quadrant recognition in 2022 for a specific technology market. The other recognitions include Application Performance Monitoring and Observability, Privileged Access Management, Security Information and Event Management, and Unified Endpoint Management Tools.

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For any questions or help, feel free to reach out to us at hello@servicedeskplus.com.

Regards,

Srinath