ManageEngine recognized as a 2023 Gartner Peer Insights Customers' Choice for APM & Observability

ManageEngine recognized as a 2023 Gartner Peer Insights Customers' Choice for APM & Observability

We are delighted to announce that ManageEngine has been recognized as a Customers' Choice in the 2023 Gartner Peer Insights Voice of the Customer for Application Performance Monitoring and Observability report for the fifth time in a row. Based entirely on reviews from our users, we consider this accomplishment as a reflection of our unwavering commitment to prioritizing customer satisfaction. Apart from earning the distinction of Customers' Choice in the Midsize Enterprise and Asia/Pacific categories, we have also been recognized as a Strong Performer in the Services sector.

The Gartner Peer Insights Voice of the Customer document is a valuable tool for IT managers and CIOs, providing in-depth insights into solutions for application performance monitoring and observability. This report consolidates verified customer reviews, covering overall experience, product capabilities, and service and support, offering essential information for IT decision-makers. The Customers' Choice recognition is derived from feedback provided by 103 verified users as of October 31, 2023. Presently, ManageEngine boasts an impressive 92% "Would Recommend" rating and holds an average customer rating of 4.6 out of 5 stars.

Here are some excerpts from customers that contributed to the distinction:  

"Great Value And Get's The Job Done"
- System Administrator, Healthcare & Biotech (As of Aug 2023)

"Proactively identify and resolve application performance issues"  .
- Director of product management in healthcare and biotech (as of Sept 2023)

"APM Is Absolute Game-Changer With Excellent Support Team"  .
- Senior engineer in telecommunications (as of October 2023)

If you'd like to hear more from our customers, you can read more reviews for Applications Manager here.

We extend our heartfelt gratitude to our customers for openly sharing their reviews on Gartner Peer Insights. These valuable reviews play a pivotal role in shaping both our products and the overall customer journey. We look forward to building on the experience that earned us this distinction.

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