Manage Engine SupportCenter Plus - Slowness and takes ages to load the request screen
Dear All,
We are facing a serious issue with SupporCenter Plus since we've been using it and the application hangs now and then also takes ages to load/ refresh the request screen.
We are using verison 7.9.0 with build 7905 on MySQL
We got about 10+ technicians working and average of 90-100 Tickets per day.
I am wondering whether it's due to the heavy load? If any one have suggestions / face simlar problem please advise to us.
Thanks,
We are facing a serious issue with SupporCenter Plus since we've been using it and the application hangs now and then also takes ages to load/ refresh the request screen.
We are using verison 7.9.0 with build 7905 on MySQL
We got about 10+ technicians working and average of 90-100 Tickets per day.
I am wondering whether it's due to the heavy load? If any one have suggestions / face simlar problem please advise to us.
Thanks,
Topic Participants
Joel Laccruche
SupportCenter Support
andyherb
James Greensmith
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