Hi,

we have requirement to integrate SD plus with BMC Remedy ITSM. Basically we want to create ticket Remedy ITSM whenever we have new ticket in SD plus.

Remedy has shared rest api for ticket creation which we want to configuration in SD plus. They have shared 2 rest api url for ticket creation,

1. authentication token generation

2. Incident ticket creation.

Can you help to achieve this requirement or if integration is done with any other solution using rest api, then that will also be useful.