Making Notes Public as Default
Hi,
Anyone know if there is a config setting somewhere that will default all notes to be public rather than Private and not rely on the Technician to make Public?
If so, has anyone every done this, and did you find it improved communication with end users?
Thanks
Lisa
Anyone know if there is a config setting somewhere that will default all notes to be public rather than Private and not rely on the Technician to make Public?
If so, has anyone every done this, and did you find it improved communication with end users?
Thanks
Lisa