Make time "Time taken to resolve" a mandatory field when creating a work log
At present it is possible to create a work log without actually entering any time spent. Is there any way to make this a mandatory field?
Alternatively is it possible to make the "Time taken to resolve" field default to 15 minutes for every new work log created?
Thanks,
Roy
Topic Participants
Roy Doherty
ServiceDesk Plus
Brian Mansfield
Mohamad Jawad
Jason Halls