This post is regarding our forms that have been created for Onboarding/Offboarding or Employee Change request.

Our organization has a dozen or so different departments. Each department can cover multiple locations. We run into issues where a form (from above) will be submitted multiple times for the same person for the very same reason. The requesters that put in these forms are not ServiceDesk technicians (that is not an option). And by default we do not allow anyone to view their Site/Department request. 

I would like to find a way for requesters to see ONLY the submitted employee forms. And if possible, only ones that fall under their Department. This way they can reference submitted forms and make sure they are not submitting a request that has already been put in by someone else.

I'd like to find a solution for this. Maybe I've missed any built in option in ServiceDesk for this, but I've combed through it as much as I can.