We just recently updated to version 11205 and have several big issues.
1. Global Search gives an error when searching.
(Attachment #1)
2. When searching all "In Use" assets, it will do a couple different things. The search can just result in an error, like with the global search. Or you DO see the assets you want. You can select one. But when you hit the back button you get the error again. And sometimes it doesn't error out, but it does clear your search results.
3. Unable to upload NON-IT assets. Our usual process now results in an error. See attachment #2. If I change it and select "Component" for asset type in place of "Asset", I can get the drop downs. But there is no option to assign it to a user. That means I'd have to import the NON-IT assets, and then assign them manually 1 at a time.
(Attachment #2)
Here is a list of functions I as an admin in this software require to do my job efficiently.
1. I need to be able to search for a specific group of assigned IT and NON-IT assets all at once. This could either be assets that all have the same assigned user, they may all have the same Purchase Order #or they may share the same location. But once I search and can see all those assets, I need to be able to check them all and then have an Actions button somewhere that lets me change certain info. Like who they are assigned to. We do this process for every single person that inboards and outboards our organization.
2. In Global Search, I need to be able to look up all assets (IT and NON IT) for a user or PO#. Or Asset State. Doesn't matter. I need to see them all in one spot. Not in 3 or 4 different places. Right now all I get is that error.
3. I need to be able to Import assets via CSV again. Adding them one at a time is a waste of time.