Major Issue in build 7926
I just upgraded to 7926 to resolve the last major issue of the unpicked ticket notifications not being generated, and now have another even more critical issue. When a user replies to a ticket, the notification that gets sent out no longer has the new email content from the user. Previously, the $Description field would include the description (email content) of the new email that was sent in. Now, it is only showing the email content of the original email! Also, the $ContactName and $ContactEmail fields are now always displaying the name and email of the person who sent the original ticket, not the person who has replied to the ticket. This is a critical issue.
-Tom
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