Major Inconsistencies between Last hour and last day data

Major Inconsistencies between Last hour and last day data

Changing to "Last Day Report" is losing data.

Where am I talking about? I click on the interface, then on "Conversation." It defaults to "Last Hour Report" and there are 600 some entries (viewing 100 at a time). Then I change it to "Last Day Report" and there are only 57.

Where did all the rest of the data go?

(BTW, "Retain Raw Data" is set to "1 Week"

I'm finding this a lot the more I look into it. Please identify a fix.







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