Mail Settings
Hi,
I am new Adventnet Service Desk plus.
1. may i create the ticket via mail. ie, when i send the mail to Service desk plus, it should create a ticket for me.
2.I installed and configured the mail settings and notifications "ie. When the user creates ticket, they should get acknowledge". But my user net getting any mails.
Regards
Rajkumar
I am new Adventnet Service Desk plus.
1. may i create the ticket via mail. ie, when i send the mail to Service desk plus, it should create a ticket for me.
2.I installed and configured the mail settings and notifications "ie. When the user creates ticket, they should get acknowledge". But my user net getting any mails.
Regards
Rajkumar
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