Mail Server Settings - Fetching Mail � Deletion
Hi,
The Helpdesk - Mail Server Settings warns that "During mail fetching, AdventNet ManageEngine ServiceDesk Plus will delete e-mail messages for the mail account in the mail server. Hence please create a separate mail account and alias it to this mail id"
1. Does this mean that, if i press "stop fetching" and "start fetching" email will be deleted.
2. When i re boot the server and the fetch process re starts, will this delete emails?
I notice there is a note about aliasing, however there is no detail on your recommended setup.
Please advise.
The Helpdesk - Mail Server Settings warns that "During mail fetching, AdventNet ManageEngine ServiceDesk Plus will delete e-mail messages for the mail account in the mail server. Hence please create a separate mail account and alias it to this mail id"
1. Does this mean that, if i press "stop fetching" and "start fetching" email will be deleted.
2. When i re boot the server and the fetch process re starts, will this delete emails?
I notice there is a note about aliasing, however there is no detail on your recommended setup.
Please advise.