Mail fetching stops when SDP sees spam on server
With build 7019: Every time SDP encounters a spam message on the server, it stops fetching with the message:
An error occured while processing email with
subjectOfMail : (( whatever ))
messageid : < (( whatever )) >.
Mail Fetching process of ServiceDesk Plus was stopped.
Please delete the mail from mail server and restart mail fetching process.
It has become impossible to do our mail integration because of this. What's really weird is that this suddenly started happening earlier this week. Up until then, mail fetching was ok, and spam would get turned into requests along with the legitimate mail - and we could then filter it out within SDP.
Someone please address this !!! I have seen several other posts describing the same problem, but no solution!
An error occured while processing email with
subjectOfMail : (( whatever ))
messageid : < (( whatever )) >.
Mail Fetching process of ServiceDesk Plus was stopped.
Please delete the mail from mail server and restart mail fetching process.
It has become impossible to do our mail integration because of this. What's really weird is that this suddenly started happening earlier this week. Up until then, mail fetching was ok, and spam would get turned into requests along with the legitimate mail - and we could then filter it out within SDP.
Someone please address this !!! I have seen several other posts describing the same problem, but no solution!