Mail Fetching Stopped Notification

Mail Fetching Stopped Notification

Several times my mail fetching has stopped for no reason. Since that is the primary method for customers to submit tickets it is a real problem. When we don't identify that mail fetching has stopped customers wait to get responses to issues. Makes my company look bad but it isn't our fault. I submitted a support request but have received no response after several days.

So this is a request to implement a new feature. Notify the administrator(s) when mail fetching stops for any reason. You should already be doing this anyway but since you aren't I am asking for the feature to be added.

                New to ADSelfService Plus?