Mail Fetching Stopped Notification
Several times my mail fetching has stopped for no reason. Since that is the primary method for customers to submit tickets it is a real problem. When we don't identify that mail fetching has stopped customers wait to get responses to issues. Makes my company look bad but it isn't our fault. I submitted a support request but have received no response after several days.
So this is a request to implement a new feature. Notify the administrator(s) when mail fetching stops for any reason. You should already be doing this anyway but since you aren't I am asking for the feature to be added.
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