Mail Fetching SDP 9.1
Dear All,
Please advise:
How can we prevent or properly capture MS Outlook Invites sent to the Support Group email address used to automatically fetch mails into SDP
Currently we are getting the following:
A new request with request id 8965 has been created by Service Desk. Short info on the request is :
Title : New request created with ID: ##8964## from Elaine De
Category :
Description : A new request with request id 8964 has been created by Elaine De. Short info on the request is :
Title : MOC Meeting
Category :
Description : BEGIN:VCALENDAR
METHOD:REQUEST
PRODID:Microsoft Exchange Server 2010
VERSION:2.0
BEGIN:VTIMEZONE
TZID:Arabian Standard Time
BEGIN:STANDARD
DTSTART:16010101T000000
TZOFFSETFROM:+0400
TZOFFSETTO:+0400
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:16010101T000000
TZOFFSETFROM:+0400
TZOFFSETTO:+0400
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
+ many more unnecessary details...
Please advise:
How can we prevent or properly capture MS Outlook Invites sent to the Support Group email address used to automatically fetch mails into SDP
Currently we are getting the following:
A new request with request id 8965 has been created by Service Desk. Short info on the request is :
Title : New request created with ID: ##8964## from Elaine De
Category :
Description : A new request with request id 8964 has been created by Elaine De. Short info on the request is :
Title : MOC Meeting
Category :
Description : BEGIN:VCALENDAR
METHOD:REQUEST
PRODID:Microsoft Exchange Server 2010
VERSION:2.0
BEGIN:VTIMEZONE
TZID:Arabian Standard Time
BEGIN:STANDARD
DTSTART:16010101T000000
TZOFFSETFROM:+0400
TZOFFSETTO:+0400
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:16010101T000000
TZOFFSETFROM:+0400
TZOFFSETTO:+0400
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
+ many more unnecessary details...