Mail fetching running but not fetching..
Hi, my server SDP
8.2.0 Build
8209 don't fetching the mails, I'm not sure what's going on because the McAfee was stopping the mails but I add java.exe and even telnet.exe in the Prevent mass mailing worms from sending mail as a exclusion. But it doesn't work. I add telnet because I see in the McAfee logs that it block. even I disable the Prevent mass mailing and later the Access Protection, or in a wrong way but to test if the fault is from McAfee but McAfee re-e
nable it.
I add logs from SDP and McAfee:
McAfee log:
26/03/2014 12:19:54 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
31/03/2014 17:00:30 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
01/04/2014 17:26:25 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
02/04/2014 13:39:43 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
03/04/2014 17:32:53 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
04/04/2014 10:22:36 Would be blocked by port blocking rule (rule is currently not enforced) C:\Windows\system32\telnet.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:587
04/04/2014 10:27:38 Would be blocked by port blocking rule (rule is currently not enforced) C:\Windows\system32\telnet.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.229:25
07/04/2014 18:26:24 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
08/04/2014 11:49:13 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
31/03/2014 17:00:30 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
01/04/2014 17:26:25 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
02/04/2014 13:39:43 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
03/04/2014 17:32:53 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
04/04/2014 10:22:36 Would be blocked by port blocking rule (rule is currently not enforced) C:\Windows\system32\telnet.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:587
04/04/2014 10:27:38 Would be blocked by port blocking rule (rule is currently not enforced) C:\Windows\system32\telnet.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.229:25
07/04/2014 18:26:24 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
08/04/2014 11:49:13 Would be blocked by port blocking rule (rule is currently not enforced) C:\ManageEngine\ServiceDesk\jre\bin\java.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 172.17.170.164:25
SDP server log:
[17:57:00:656]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[SEVERE]|[30]|: Exception when connecting to store.|javax.mail.MessagingException: Connect failed;
nested exception is:
java.net.ConnectException: Connection timed out: connect
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:148)
at javax.mail.Service.connect(Service.java:275)
at com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask.initialize(MailFetchingTask.java:211)
at com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask.<init>(MailFetchingTask.java:97)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance0(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:705)
at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160)
at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115)
at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105)
at com.adventnet.workengine.workflow.ejb.internal.WorkFlowExecutorBean.executeWorkFlow(WorkFlowExecutorBean.java:105)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:683)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:186)
at org.jboss.ejb.plugins.AbstractInterceptor.invoke(AbstractInterceptor.java:94)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:72)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:84)
at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:315)
at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:148)
at com.adventnet.authentication.interceptor.SecurityInterceptor.invoke(SecurityInterceptor.java:108)
at com.adventnet.audit.interceptor.AuditInterceptor.invoke(AuditInterceptor.java:128)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:191)
at com.adventnet.logging.tracing.TracingInterceptor.invoke(TracingInterceptor.java:136)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)
at org.jboss.ejb.StatelessSessionContainer.internalInvoke(StatelessSessionContainer.java:331)
at org.jboss.ejb.Container.invoke(Container.java:709)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:419)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:83)
at $Proxy99.executeWorkFlow(Unknown Source)
at com.adventnet.workengine.executor.internal.RemoteWorkFlowExecutionHandler.execute(RemoteWorkFlowExecutionHandler.java:77)
at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931)
at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256)
at java.lang.Thread.run(Unknown Source)
Caused by: java.net.ConnectException: Connection timed out: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:232)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:189)
at com.sun.mail.pop3.Protocol.<init>(Protocol.java:81)
at com.sun.mail.pop3.POP3Store.getPort(POP3Store.java:201)
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:144)
... 39 more
nested exception is:
java.net.ConnectException: Connection timed out: connect
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:148)
at javax.mail.Service.connect(Service.java:275)
at com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask.initialize(MailFetchingTask.java:211)
at com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask.<init>(MailFetchingTask.java:97)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance0(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:705)
at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160)
at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115)
at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105)
at com.adventnet.workengine.workflow.ejb.internal.WorkFlowExecutorBean.executeWorkFlow(WorkFlowExecutorBean.java:105)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:683)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:186)
at org.jboss.ejb.plugins.AbstractInterceptor.invoke(AbstractInterceptor.java:94)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:72)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:84)
at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:315)
at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:148)
at com.adventnet.authentication.interceptor.SecurityInterceptor.invoke(SecurityInterceptor.java:108)
at com.adventnet.audit.interceptor.AuditInterceptor.invoke(AuditInterceptor.java:128)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:191)
at com.adventnet.logging.tracing.TracingInterceptor.invoke(TracingInterceptor.java:136)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)
at org.jboss.ejb.StatelessSessionContainer.internalInvoke(StatelessSessionContainer.java:331)
at org.jboss.ejb.Container.invoke(Container.java:709)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:419)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:83)
at $Proxy99.executeWorkFlow(Unknown Source)
at com.adventnet.workengine.executor.internal.RemoteWorkFlowExecutionHandler.execute(RemoteWorkFlowExecutionHandler.java:77)
at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931)
at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256)
at java.lang.Thread.run(Unknown Source)
Caused by: java.net.ConnectException: Connection timed out: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:232)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:189)
at com.sun.mail.pop3.Protocol.<init>(Protocol.java:81)
at com.sun.mail.pop3.POP3Store.getPort(POP3Store.java:201)
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:144)
... 39 more
[17:57:00:656]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[30]|: Time Taken for Mail Processing : 21029 ms|
[17:57:00:656]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[30]|: MailFetchingTask ---> executeTask() called ... |
[17:57:00:656]|[04-11-2014]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[30]|: Connection obtained for crawling the database <AppIndexingInfo CRID="187" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: taskInputs :: <WritableDataObject>
<Tables>
[Task_Input] </Tables>
SelectQuery Object:
Select columnNames=[Task_Input.INSTANCE_ID, Task_Input.SCHEDULE_ID, Task_Input.WORKFLOW_TEMPLATE_ID, Task_Input.SCHEDULE_TIME, Task_Input.EXECUTION_START_TIME, Task_Input.EXECUTION_FINISH_TIME, Task_Input.WORKENGINE_ID, Task_Input.ADMIN_STATUS, Task_Input.OPERATIONAL_STATUS, Task_Input.SERVER_ID, Task_Input.CRID]
Criteria=((((((((Task_Input.WORKENGINE_ID IN ('1','1','2','2','3','3','7','7','1','2','4','4','5','5','3','6','6','7')) AND (Task_Input.SERVER_ID = '-1')) AND (Task_Input.ADMIN_STATUS = '3')) AND (Task_Input.OPERATIONAL_STATUS = '3')) AND (Task_Input.SCHEDULE_TIME < '2014-04-11 18:12:11.92')) AND (Scheduled_WorkFlow.ADMIN_STATUS = '3')) AND (Scheduled_WorkFlow.OPERATIONAL_STATUS = '3')) AND (Task_Input.SCHEDULE_TIME != NULL ))
Number of Objects=0
Starting row=1
Order by columnNames=[]
Table List=[Task_Input AS Task_Input, Scheduled_WorkFlow AS Scheduled_WorkFlow]
Joins= Join := Task_Input AS Task_Input INNER JOIN Scheduled_WorkFlow AS Scheduled_WorkFlow ON Task_Input.SCHEDULE_ID=Scheduled_WorkFlow.SCHEDULE_ID AND Task_Input.WORKFLOW_TEMPLATE_ID=Scheduled_WorkFlow.WORKFLOW_TEMPLATE_ID
SetLock= false
<JoinsInDO>
Join := Task_Input AS Task_Input INNER JOIN Scheduled_WorkFlow AS Scheduled_WorkFlow ON Task_Input.SCHEDULE_ID=Scheduled_WorkFlow.SCHEDULE_ID AND Task_Input.WORKFLOW_TEMPLATE_ID=Scheduled_WorkFlow.WORKFLOW_TEMPLATE_ID
</JoinsInDO>
<Operations>
</Operations>
<Rows>
<Task_Input INSTANCE_ID="4" SCHEDULE_ID="11" WORKFLOW_TEMPLATE_ID="11" SCHEDULE_TIME="2014-04-11 17:57:30.643" EXECUTION_START_TIME="2014-04-11 17:55:30.643" EXECUTION_FINISH_TIME="2014-04-11 17:55:30.643" WORKENGINE_ID="3" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="920" />
<Task_Input INSTANCE_ID="5" SCHEDULE_ID="16" WORKFLOW_TEMPLATE_ID="12" SCHEDULE_TIME="2014-04-11 17:57:37.127" EXECUTION_START_TIME="2014-04-11 17:52:37.127" EXECUTION_FINISH_TIME="2014-04-11 17:52:37.127" WORKENGINE_ID="3" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="921" />
<Task_Input INSTANCE_ID="15" SCHEDULE_ID="25" WORKFLOW_TEMPLATE_ID="34" SCHEDULE_TIME="2014-04-11 17:57:12.287" EXECUTION_START_TIME="2014-04-11 17:47:12.02" EXECUTION_FINISH_TIME="2014-04-11 17:47:12.287" WORKENGINE_ID="6" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="932" />
<Task_Input INSTANCE_ID="5101" SCHEDULE_ID="4801" WORKFLOW_TEMPLATE_ID="33" SCHEDULE_TIME="2014-04-11 17:58:00.563" EXECUTION_START_TIME="2014-04-11 17:56:39.533" EXECUTION_FINISH_TIME="2014-04-11 17:57:00.563" WORKENGINE_ID="6" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="6001" />
</Rows>
</WritableDataObject>
|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: Going to add into TimeMap :: <Task_Input INSTANCE_ID="4" SCHEDULE_ID="11" WORKFLOW_TEMPLATE_ID="11" SCHEDULE_TIME="2014-04-11 17:57:30.643" EXECUTION_START_TIME="2014-04-11 17:55:30.643" EXECUTION_FINISH_TIME="2014-04-11 17:55:30.643" WORKENGINE_ID="3" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="920" />|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: Going to add into TimeMap :: <Task_Input INSTANCE_ID="5" SCHEDULE_ID="16" WORKFLOW_TEMPLATE_ID="12" SCHEDULE_TIME="2014-04-11 17:57:37.127" EXECUTION_START_TIME="2014-04-11 17:52:37.127" EXECUTION_FINISH_TIME="2014-04-11 17:52:37.127" WORKENGINE_ID="3" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="921" />|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: Going to add into TimeMap :: <Task_Input INSTANCE_ID="15" SCHEDULE_ID="25" WORKFLOW_TEMPLATE_ID="34" SCHEDULE_TIME="2014-04-11 17:57:12.287" EXECUTION_START_TIME="2014-04-11 17:47:12.02" EXECUTION_FINISH_TIME="2014-04-11 17:47:12.287" WORKENGINE_ID="6" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="932" />|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: Going to add into TimeMap :: <Task_Input INSTANCE_ID="5101" SCHEDULE_ID="4801" WORKFLOW_TEMPLATE_ID="33" SCHEDULE_TIME="2014-04-11 17:58:00.563" EXECUTION_START_TIME="2014-04-11 17:56:39.533" EXECUTION_FINISH_TIME="2014-04-11 17:57:00.563" WORKENGINE_ID="6" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="6001" />|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: SLAEscalationTask instantiated. |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: Thread name is : WorkerThread-ServiceDeskCommon_Thread -0|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: SLAEscalationTask ---> executeTask() called ... |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: To suspend the SLAEscalation transaction....|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: **************************|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: * SLA Escalation Started *|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: **************************|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: Start Time : Fri Apr 11 17:57:12 CEST 2014|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: List of WorkOrders that are marked as Overdue are []|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: List of WorkOrders that are marked as Overdue are []|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA IDs for Key SLA_ESCALATE_BEFORE_SLA : [] |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: No SLAs configured for SLA. Skipping the process|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA IDs for Key SLA_ESCALATE_BEFORE_FR_SLA : [] |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: No SLAs configured for FR_SLA. Skipping the process|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA IDs for Key SLA_ESCALATE_AFTER_SLA : [] |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: No SLAs configured for SLA. Skipping the process|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA IDs for Key SLA_ESCALATE_AFTER_FR_SLA : [] |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: No SLAs configured for FR_SLA. Skipping the process|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: End Time : Fri Apr 11 17:57:12 CEST 2014|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA Processing time : 16 ms|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: ******************************|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: ** SLA Escalation Completed **|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: ******************************|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: Inside checkForUnpickedQueueRequest start time 1397231832310|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[SEVERE]|[20]|: Global Group notification is not enabled. Hence not checking in group.|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: To resume SLAEscalation Transaction.....|
[17:57:12:341]|[04-11-2014]|[com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler]|[INFO]|[20]|: Completed WorkFlow successfully |
[17:57:12:341]|[04-11-2014]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[20]|: Connection obtained for crawling the database <AppIndexingInfo CRID="187" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[17:57:21:950]|[04-11-2014]|[SYSOUT]|[INFO]|[22]|: here inside Login.jsp---->|
[17:57:21:950]|[04-11-2014]|[com.adventnet.servicedesk.authentication.NTLMV2Filter]|[INFO]|[22]|: generateNTLMV2Script HttpServletRequest--->https://servicedesk.efca.europa.eu/DynamicNotification.do|
[17:57:21:950]|[04-11-2014]|[com.adventnet.servicedesk.authentication.NTLMV2Filter]|[INFO]|[22]|: lurl--->DynamicNotification.do|
[17:57:21:950]|[04-11-2014]|[com.adventnet.servicedesk.setup.util.SSOUtil]|[INFO]|[22]|: User Or Domain Is Empty inside SSOUtil|
[17:57:21:950]|[04-11-2014]|[com.adventnet.servicedesk.setup.util.LDAPUtil]|[INFO]|[22]|: IsLDAPAuthentication Result : false|
[17:57:30:687]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ScannedXMLDataTask]|[INFO]|[36]|: Executing Scanned XML Data in thread : WorkerThread-Asset -6|
[17:57:30:687]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ScannedXMLDataTask]|[INFO]|[36]|: ===========START PROCESSING SCANNED XML DATA ==============|
[17:57:30:687]|[04-11-2014]|[SYSOUT]|[INFO]|[36]|: Total No Of Scanned XML(s) = 0|
[17:57:30:687]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ScannedXMLDataTask]|[INFO]|[36]|: =================ALL SCANNED XML DATA PROCESSED=============|
[17:57:30:687]|[04-11-2014]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[36]|: Connection obtained for crawling the database <AppIndexingInfo CRID="187" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[17:57:37:129]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ExportImportTask]|[INFO]|[37]|: Executing Export and Import task in thread : WorkerThread-Asset -8|
[17:57:37:129]|[04-11-2014]|[com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler]|[INFO]|[37]|: Completed WorkFlow successfully |
[17:57:37:129]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.UpdateRemoteData]|[INFO]|[26]|: Executing UpdateRemoteData in thread : WorkerThread-Asset -0|
[17:57:37:239]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.UpdateRemoteData]|[INFO]|[26]|: Processing Imported data to central server started.|
[17:57:37:239]|[04-11-2014]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[37]|: Connection obtained for crawling the database <AppIndexingInfo CRID="187" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[17:57:37:239]|[04-11-2014]|[com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler]|[INFO]|[26]|: Completed WorkFlow successfully |
[17:57:37:239]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ScanWorkstationListener]|[INFO]|[26]|: Notify listener called.|
[17:57:00:656]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[30]|: MailFetchingTask ---> executeTask() called ... |
[17:57:00:656]|[04-11-2014]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[30]|: Connection obtained for crawling the database <AppIndexingInfo CRID="187" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: taskInputs :: <WritableDataObject>
<Tables>
[Task_Input] </Tables>
SelectQuery Object:
Select columnNames=[Task_Input.INSTANCE_ID, Task_Input.SCHEDULE_ID, Task_Input.WORKFLOW_TEMPLATE_ID, Task_Input.SCHEDULE_TIME, Task_Input.EXECUTION_START_TIME, Task_Input.EXECUTION_FINISH_TIME, Task_Input.WORKENGINE_ID, Task_Input.ADMIN_STATUS, Task_Input.OPERATIONAL_STATUS, Task_Input.SERVER_ID, Task_Input.CRID]
Criteria=((((((((Task_Input.WORKENGINE_ID IN ('1','1','2','2','3','3','7','7','1','2','4','4','5','5','3','6','6','7')) AND (Task_Input.SERVER_ID = '-1')) AND (Task_Input.ADMIN_STATUS = '3')) AND (Task_Input.OPERATIONAL_STATUS = '3')) AND (Task_Input.SCHEDULE_TIME < '2014-04-11 18:12:11.92')) AND (Scheduled_WorkFlow.ADMIN_STATUS = '3')) AND (Scheduled_WorkFlow.OPERATIONAL_STATUS = '3')) AND (Task_Input.SCHEDULE_TIME != NULL ))
Number of Objects=0
Starting row=1
Order by columnNames=[]
Table List=[Task_Input AS Task_Input, Scheduled_WorkFlow AS Scheduled_WorkFlow]
Joins= Join := Task_Input AS Task_Input INNER JOIN Scheduled_WorkFlow AS Scheduled_WorkFlow ON Task_Input.SCHEDULE_ID=Scheduled_WorkFlow.SCHEDULE_ID AND Task_Input.WORKFLOW_TEMPLATE_ID=Scheduled_WorkFlow.WORKFLOW_TEMPLATE_ID
SetLock= false
<JoinsInDO>
Join := Task_Input AS Task_Input INNER JOIN Scheduled_WorkFlow AS Scheduled_WorkFlow ON Task_Input.SCHEDULE_ID=Scheduled_WorkFlow.SCHEDULE_ID AND Task_Input.WORKFLOW_TEMPLATE_ID=Scheduled_WorkFlow.WORKFLOW_TEMPLATE_ID
</JoinsInDO>
<Operations>
</Operations>
<Rows>
<Task_Input INSTANCE_ID="4" SCHEDULE_ID="11" WORKFLOW_TEMPLATE_ID="11" SCHEDULE_TIME="2014-04-11 17:57:30.643" EXECUTION_START_TIME="2014-04-11 17:55:30.643" EXECUTION_FINISH_TIME="2014-04-11 17:55:30.643" WORKENGINE_ID="3" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="920" />
<Task_Input INSTANCE_ID="5" SCHEDULE_ID="16" WORKFLOW_TEMPLATE_ID="12" SCHEDULE_TIME="2014-04-11 17:57:37.127" EXECUTION_START_TIME="2014-04-11 17:52:37.127" EXECUTION_FINISH_TIME="2014-04-11 17:52:37.127" WORKENGINE_ID="3" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="921" />
<Task_Input INSTANCE_ID="15" SCHEDULE_ID="25" WORKFLOW_TEMPLATE_ID="34" SCHEDULE_TIME="2014-04-11 17:57:12.287" EXECUTION_START_TIME="2014-04-11 17:47:12.02" EXECUTION_FINISH_TIME="2014-04-11 17:47:12.287" WORKENGINE_ID="6" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="932" />
<Task_Input INSTANCE_ID="5101" SCHEDULE_ID="4801" WORKFLOW_TEMPLATE_ID="33" SCHEDULE_TIME="2014-04-11 17:58:00.563" EXECUTION_START_TIME="2014-04-11 17:56:39.533" EXECUTION_FINISH_TIME="2014-04-11 17:57:00.563" WORKENGINE_ID="6" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="6001" />
</Rows>
</WritableDataObject>
|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: Going to add into TimeMap :: <Task_Input INSTANCE_ID="4" SCHEDULE_ID="11" WORKFLOW_TEMPLATE_ID="11" SCHEDULE_TIME="2014-04-11 17:57:30.643" EXECUTION_START_TIME="2014-04-11 17:55:30.643" EXECUTION_FINISH_TIME="2014-04-11 17:55:30.643" WORKENGINE_ID="3" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="920" />|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: Going to add into TimeMap :: <Task_Input INSTANCE_ID="5" SCHEDULE_ID="16" WORKFLOW_TEMPLATE_ID="12" SCHEDULE_TIME="2014-04-11 17:57:37.127" EXECUTION_START_TIME="2014-04-11 17:52:37.127" EXECUTION_FINISH_TIME="2014-04-11 17:52:37.127" WORKENGINE_ID="3" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="921" />|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: Going to add into TimeMap :: <Task_Input INSTANCE_ID="15" SCHEDULE_ID="25" WORKFLOW_TEMPLATE_ID="34" SCHEDULE_TIME="2014-04-11 17:57:12.287" EXECUTION_START_TIME="2014-04-11 17:47:12.02" EXECUTION_FINISH_TIME="2014-04-11 17:47:12.287" WORKENGINE_ID="6" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="932" />|
[17:57:12:013]|[04-11-2014]|[com.adventnet.workengine.scheduler.internal.RefreshController]|[INFO]|[19]|: Going to add into TimeMap :: <Task_Input INSTANCE_ID="5101" SCHEDULE_ID="4801" WORKFLOW_TEMPLATE_ID="33" SCHEDULE_TIME="2014-04-11 17:58:00.563" EXECUTION_START_TIME="2014-04-11 17:56:39.533" EXECUTION_FINISH_TIME="2014-04-11 17:57:00.563" WORKENGINE_ID="6" ADMIN_STATUS="3" OPERATIONAL_STATUS="3" SERVER_ID="-1" CRID="6001" />|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: SLAEscalationTask instantiated. |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: Thread name is : WorkerThread-ServiceDeskCommon_Thread -0|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: SLAEscalationTask ---> executeTask() called ... |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: To suspend the SLAEscalation transaction....|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: **************************|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: * SLA Escalation Started *|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: **************************|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: Start Time : Fri Apr 11 17:57:12 CEST 2014|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: List of WorkOrders that are marked as Overdue are []|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: List of WorkOrders that are marked as Overdue are []|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA IDs for Key SLA_ESCALATE_BEFORE_SLA : [] |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: No SLAs configured for SLA. Skipping the process|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA IDs for Key SLA_ESCALATE_BEFORE_FR_SLA : [] |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: No SLAs configured for FR_SLA. Skipping the process|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA IDs for Key SLA_ESCALATE_AFTER_SLA : [] |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: No SLAs configured for SLA. Skipping the process|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA IDs for Key SLA_ESCALATE_AFTER_FR_SLA : [] |
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: No SLAs configured for FR_SLA. Skipping the process|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: End Time : Fri Apr 11 17:57:12 CEST 2014|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: SLA Processing time : 16 ms|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: ******************************|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: ** SLA Escalation Completed **|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: ******************************|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[INFO]|[20]|: Inside checkForUnpickedQueueRequest start time 1397231832310|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.util.SLAEscalation]|[SEVERE]|[20]|: Global Group notification is not enabled. Hence not checking in group.|
[17:57:12:341]|[04-11-2014]|[com.adventnet.servicedesk.helpdesk.sla.task.SLAEscalationTask]|[INFO]|[20]|: To resume SLAEscalation Transaction.....|
[17:57:12:341]|[04-11-2014]|[com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler]|[INFO]|[20]|: Completed WorkFlow successfully |
[17:57:12:341]|[04-11-2014]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[20]|: Connection obtained for crawling the database <AppIndexingInfo CRID="187" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[17:57:21:950]|[04-11-2014]|[SYSOUT]|[INFO]|[22]|: here inside Login.jsp---->|
[17:57:21:950]|[04-11-2014]|[com.adventnet.servicedesk.authentication.NTLMV2Filter]|[INFO]|[22]|: generateNTLMV2Script HttpServletRequest--->https://servicedesk.efca.europa.eu/DynamicNotification.do|
[17:57:21:950]|[04-11-2014]|[com.adventnet.servicedesk.authentication.NTLMV2Filter]|[INFO]|[22]|: lurl--->DynamicNotification.do|
[17:57:21:950]|[04-11-2014]|[com.adventnet.servicedesk.setup.util.SSOUtil]|[INFO]|[22]|: User Or Domain Is Empty inside SSOUtil|
[17:57:21:950]|[04-11-2014]|[com.adventnet.servicedesk.setup.util.LDAPUtil]|[INFO]|[22]|: IsLDAPAuthentication Result : false|
[17:57:30:687]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ScannedXMLDataTask]|[INFO]|[36]|: Executing Scanned XML Data in thread : WorkerThread-Asset -6|
[17:57:30:687]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ScannedXMLDataTask]|[INFO]|[36]|: ===========START PROCESSING SCANNED XML DATA ==============|
[17:57:30:687]|[04-11-2014]|[SYSOUT]|[INFO]|[36]|: Total No Of Scanned XML(s) = 0|
[17:57:30:687]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ScannedXMLDataTask]|[INFO]|[36]|: =================ALL SCANNED XML DATA PROCESSED=============|
[17:57:30:687]|[04-11-2014]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[36]|: Connection obtained for crawling the database <AppIndexingInfo CRID="187" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[17:57:37:129]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ExportImportTask]|[INFO]|[37]|: Executing Export and Import task in thread : WorkerThread-Asset -8|
[17:57:37:129]|[04-11-2014]|[com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler]|[INFO]|[37]|: Completed WorkFlow successfully |
[17:57:37:129]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.UpdateRemoteData]|[INFO]|[26]|: Executing UpdateRemoteData in thread : WorkerThread-Asset -0|
[17:57:37:239]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.UpdateRemoteData]|[INFO]|[26]|: Processing Imported data to central server started.|
[17:57:37:239]|[04-11-2014]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[37]|: Connection obtained for crawling the database <AppIndexingInfo CRID="187" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[17:57:37:239]|[04-11-2014]|[com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler]|[INFO]|[26]|: Completed WorkFlow successfully |
[17:57:37:239]|[04-11-2014]|[com.adventnet.servicedesk.asset.task.ScanWorkstationListener]|[INFO]|[26]|: Notify listener called.|
Thanks in advance.