Mail Fetching Issues
Please I am having issues with my Servicedesk plus, for about 2months now I have been having issues fetching mail, its stops and starts again, but now for a very long time it hasn't started, we had to relocate the server of recent and when we got it back on it worked for some minutes and stopped.
At present we have over 3000mails waiting to be fetched and this is putting us in a bad light need help ASAP.
Checking System log I see; Issue in email fetching
Module: Mail fetching
Type: Error
Probable Cause: Mail fetching is delayed ....due to start time and finish time is ZERO
There is also: Info in email fetching
Module: Mail fetching
Type: Error
Probable Cause: Server started at: Wed Feb 03 12:41:44 WAT 2016. Current time is: Wed Feb 03 13:11:47 WAT 2016, which is less than 1 hour from server start time. Hence not checking mail checker for this time.
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