Mail fetching issues

Mail fetching issues

Hi,

We have been running SupportCenter+ for a few months now and thought it was about time to upgrade to the latest version.

After facing a severe system error after trying to apply the latest patch to our system I finally got the system up and running again with a fresh install and applying backups after backups.

However, we discovered that mail fetching is behaving very weird. First of all it downloaded quite many emails without problem. After a reboot to apply some system changes, mail fetching created approximatively 60-70 blank emails, containing no info what so ever. I let the system fetch for a while while receiving even more blank mails.That finally stopped but now the system is not fetching any more. 

Mails to be fetched indicating 17962 in the pipe...which is not true. I checked the queue and can confirm about 30 real emails.

Can someone explain to me how to reset or make a proper rescan of the mail fetching in SupportCenter+ ? Or maybe give me an explanation why it behaves like this.

Thanks in advance,

HJ

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