Mail Fetching has stopped working

Mail Fetching has stopped working

Hi,

Mail fetching has stopped working suddenly on our SD+ today.
I've stopped and restarted mail fetching - with no change
I've restarted the SD+ service on the server its installed on also - with no change.

I'm getting this error when saving the incoming mail settings:

FAILURE :E-mail settings saved successfully. But error occurred while trying to check connection with mail server - Authentication Failed using the given username and password

I've checked the credentials used and have confirmed that they are correct.

We are on 9.0 build 9042.

Hope you can help.

Thanks,

David

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