I have a problem with incoming mail fetching. Mailbox informations are correct, and the connection test did while saving settings is ok.
But emails aren't fetched, and "Last attempt to fetching mail" contains an empty value.
More, when I try to stop and restart mail fetching following rows appear in the log file:
16:25:54:046]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: portid : 1|
[16:25:54:046]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: protocol : pop3|
[16:25:54:046]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: tlsenabled : false|
[16:25:54:046]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: host : XXXXXXX|
[16:25:54:046]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: username : XXXXXXXXXX|
[16:25:54:046]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: mailbox : INBOX|
[16:25:54:046]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: protocol : pop3|
[16:25:54:046]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: port : 110|
[16:25:54:046]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: Obtained mail store from session.|
[16:25:54:147]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: Before closing folder in closeResources|
[16:25:54:147]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: folder is open so closing...|
[16:25:54:147]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: before closing store|
[16:25:54:266]|[05-27-2013]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[39]|: store is connected so closing...|
[16:25:54:367]|[05-27-2013]|[SYSOUT]|[INFO]|[39]|: 111111111|
[16:25:58:885]|[05-27-2013]|[com.adventnet.servicedesk.setup.action.FetchStatusAction]|[INFO]|[39]|: FSA Into the Fetchstatus action...|
[16:25:58:885]|[05-27-2013]|[com.adventnet.servicedesk.setup.action.FetchStatusAction]|[INFO]|[39]|: Inside submit value|
[16:25:58:886]|[05-27-2013]|[com.adventnet.servicedesk.setup.action.FetchStatusAction]|[INFO]|[39]|:
connect value : null
|
[16:25:58:886]|[05-27-2013]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[39]|: Connection obtained for crawling the database <AppIndexingInfo CRID="171" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[16:25:58:886]|[05-27-2013]|[com.adventnet.servicedesk.setup.action.FetchStatusAction]|[INFO]|[39]|: Trying to start mail fetching by XXXXX:::: User:XXXXX trying to start mail fetching
|
[16:25:58:886]|[05-27-2013]|[com.adventnet.servicedesk.setup.util.CalendarScheduler]|[INFO]|[39]|: Into delete calendar schedules part|
[16:25:58:886]|[05-27-2013]|[com.adventnet.servicedesk.setup.util.CalendarScheduler]|[INFO]|[39]|: Into delete calendar schedules part criteria is (Schedule.SCHEDULE_NAME LIKE 'MailFetchingSchedule')|
[16:25:58:886]|[05-27-2013]|[com.adventnet.db.adapter.Ansi92SQLGenerator]|[WARNING]|[39]|:
It is illegal to have null values in array argument for (NOT IN)/(IN) operator
|