I have  SDP 9.0 Build 9004

Mail fetching was working properly until I upgraded Exchange server from 2010 to 2013.

I changed POP3 settings of on Exchange, started to use SSL/TLS 995. Mail fetching stopped.

I followed Priya's solution steps as described at following forum page:

https://forums.manageengine.com/topic/service-desk-exchange-2007-mail-fetching-6-12-2009?reply=true

SDP started to pull emails from Exchange mailbox but now another problem appeared. SDP doesn't delete the email message after fetching and the message is imported in every 1 minute.

I had to stop email fecthing feature.

How can I fix this problem?

Thanks & Reagrds

Tirelibirefe